SA-ZA specializes in a variety of products including clothing garments, jewelry, and home accessories. Each item is detailed on the product page on our website.

Yes, all SA-ZA products are handmade and ethically sourced. We pride ourselves on the quality and authenticity of our handwoven textiles, goods and jewelry.

You can refer to the sizing chart available on each product page. If you have specific sizing questions, please contact us directly on our instagram or our customer service email.

SA-ZA does accept custom orders. For more information, please contact us directly.

SA-ZA accepts various payment methods including major credit cards and PayPal.

We offer domestic and international shipping. Shipping costs and times vary depending on the destination and shipping method selected during checkout.

Delivery times vary by location and shipping method. Typically, orders are processed and dispatched within 15-20 working days, and a tracking number is provided upon request.

At the moment, we do not accept any return or exchanges unless a mistake was made by SA-ZA. Exchanges are only offered for incorrect sizing or style if SA-ZA is at fault. Incorrect or incomplete order details provided by the customer are not eligible for exchange.

Orders cannot be cancelled or modified once they have been placed, due to our quick processing times and custom nature of our products.

Yes, it is completely normal. These irregularities are the hallmark that your product is made by a human with love and care, which makes it one-of-a-kind.

It is recommended to follow the specific care instructions provided with each product. Generally, for handmade and natural-dyed materials, hand washing in cold water and air drying is advisable to maintain the integrity of the fabric and dye